As a policyholder of AXIOM Mutual Insurance Company, you are also an owner and a Member. Our Members have the right to speedy claims processing as well as information on our finances and internal policies regarding privacy and accessibility. We’ve created these codes and policies to ensure that every Member is treated with fairness and respect.
We created our Code of Consumer Rights and Responsibilities in keeping with our ongoing practices of full disclosure and transparency. If you feel that our representatives are not following them, please let us know.
The Canadian Council of Insurance Regulators (CCIR), identify three principles as best practices in managing actual or potential conflicts of interest. These principles promote consumer confidence in the insurance industry by outlining the best practices for managing business situations when they arise. The principles are:
Policyholder’s Interests Come First
Distributors must put the interests of policyholders and purchasers ahead of their own.
Make clear any conflicts or potential conflicts of interest
Consumers must receive disclosure of any actual or potential conflict of interest that is associated with a transaction or recommendation.
Ensure products are the right fit
Products recommended must meet the needs of the consumer.
Our company, like all insurers in Ontario, is regulated by the https://www.fsrao.ca/